COVID-19 Protocol

Thank you for being a customer of Certified Backflow Services. During this time of crisis, it is essential to ensure the water supply remains safe. We want to let you know our team is prepared to continue providing backflow assembly testing services as safely as possible for all Linden homes and buisnesses. We plan to use the best practices to keep you and our employees safe by practicing social distancing and using protective gear. You will see our technicians outfitted with gloves and masks. We will utilize approved disinfectant to clean all surfaces touched while testing; including tools used to perform each test.

For residential customers a technician normally would knock on your door before testing. Now we will be communicating strictly via email and over the phone. Appointments will continue to be arranged in advance. With COVID 19 in the forefront, Certified Backflow Services Testing would like to ask commercial customers to have a site contact available via phone to verify the scheduled appointment and while the backflow testing is being performed. During testing we ask that the site contact be reachable by phone to communicate while maintaining social distance and to safeguard both parties.

In addition, we have been in communication with your Linden water district and are prepared to ask for an extension if the situation is warranted. We strive to provide the highest quality level of service and we look forward to continuing your backflow testing in the future.

Thank you again for trusting us to maintain the quality of your drinking water.

Sincerely,

The Team at Certified Backflow Services